Help & FAQ

Asked questions

Any Questions On Mind? Asked Questions

We have extensive industry experience in the field of digital solutions and services. In business since 2010, we have been serving clients across US, UK, Europe, Australia and New Zealand, with quality solutions and services. Today, we have come a long way and have an extremely talented team, qualified and professional individuals who specialize in different domains.
Yes, we work in accordance with the time zones of our clients. In reality, we are already working for clients in the United States, United Kingdom, Europe, United Arab Eimrates, Australia, and New Zealand who are in various time zones. During the holidays, we are also available in case any assignment requires rapid attention.

Absolutely – we understand how big and precious your project idea is. For that reason, we take great care in ensuring that your unique idea remains confidential and secured. Before we proceed with any project, we sign an NDA (Non-Disclosure Agreement) with our clients. We also have a legal agreement with our employees so that your idea does not leak anywhere.


We have three simple business models:

Fixed Cost: This model is suitable for our clients if they know their requirement and have a precise information of what they would like to achieve.
Hire a Developer: This model is ideal if the client thinks that a project will last for a considerable amount of time and will require a particular kind of skillset.
Hourly: This model is more appropriate if the client just wants to develop an API or would like to conduct a research or a business / technical analysis.

At Concept Infoway, you speak with people who are well-versed in English. We listen, understand, workout and implement solutions that you precisely want. You can communicate with us conveniently through the following mediums:

  • Skype
  • Email
  • Telephone
  • WhatsApp
  • Hangout
  • GoToMeeting
  • FaceTime
  • Facebook Messenger

When it comes to project updates, we ensure to keep you informed in a timely manner. In order to keep you in the continuous loop.

Every project we get is unique and requires a unique strategy, however the majority of projects go through several basic phases, such as requirement analysis, UI design, development, testing, and deployment. Certain more procedures may be incorporated, depending on the kind and complexity of the project.


Of course, you can make changes in the project scope during the development phase, but depending on the magnitude of changes, you may have to bear additional charges. However, you can rest assured, if the changes are minor, we will make sure that it will not hurt your pocket.
Absolutely. We welcome every client, whether they be tech savvy or not. If you are not a tech savvy person, do not worry. We have years of experience and we know how to work together with non-technical individuals.

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